Frequently Asked Questions

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About Embark Migration

Unfortunately, we cannot offer you any guarantees regarding the outcome of your application. For a visa application to be successful, you as the applicant must satisfy all requirements of the visa class you apply for. This is ultimately up to the Australian Government.

We can however guarantee you a thorough and extensive assessment of your situation including your intended visa application, once you have used our services. Based on our professional knowledge of Australian migration law, we’re able to offer you realistic and honest advice regarding the likely outcome of your visa application.

If we believe that your application is unlikely to succeed, we will advise you not to proceed with your visa application. Under no circumstances will we advise you to proceed with an application unless we believe it has a reasonable chance of success.

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  • Advising you on what visa will best suit your needs. With as many as 140 different Australian visas, this can often cause confusion without professional advice;
  • Providing you with an honest opinion about your chances of success;
  • Providing you with a firm, written quote of our fees to represent you, including details of any application components such as medicals and translation expenses that will represent additional costs;
  • Ensuring that the documents you need for your application are of a standard that meets the Australian Government’s requirements; and that of the relevant State Government, if necessary;
  • Assisting you with any complexities or points of law that might apply to your unique case to avoid you being confused;
  • Ensuring your application form is completed correctly and accompanied by the correct fee, so your application is valid (the Department is legally unable to consider invalid applications, usually resulting in a loss of application fees);
  • Preparing a legislatively based submission to support your application and present you in the best possible way;
  • Lodging your application, monitoring its progress and liaising with the Australian Government on your behalf;
  • Keeping you regularly informed.  We know how important it is to be kept up-to-date. We are available to discuss your application with you after hours to make it easier for you to contact us; and
  • In the event that your application is not successful, apply for Ministerial intervention (if appropriate), submit an appeal and/or represent you at tribunal hearing.

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Applying Online

The Australian government’s ImmiAccount accepts all online visa and citizenship applications except for Electronic Travel Authority (ETA) visas.  Only passport holders of specific countries can apply for an ETA online.

 

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The Australian Government specifies the price of all visas.  The cost of a visa is set by what is called the ‘Visa Application Charge’, or VAC.  The VAC is the set amount of money that must be paid for the visa application to be valid.

Depending on the visa that is applied for, the VAC could be made up of:

  • The first instalment which can consist of:
    • base application charge
    • an additional applicant charge
    • a non-internet application charge
    • a subsequent temporary application charge
  • The second instalment which is required for some classes of permanent visa and must be paid before the visa can be granted.

Visa application fees are not normally refundable if the application is refused or withdrawn before it has been finalised.

It is possible to get an estimate of most visas using the Immigration Pricing Estimator.

Category: Applying Online

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In most cases, the individuals, businesses and Embark Migration can apply online for most visa and citizenship applications.  ImmiAccount, which is managed by the Australian Government lets users manage visa application supporting documents.

It is recommended that applications are lodged online when possible as this is usually the cheapest and most reliable way to ensure your application is securely submitted to the immigration officers to process your application.  It’s important to remember that all online applications will attract a surcharge which is specified by the Immigration Department and must be paid when the visa application fee is paid.

Category: Applying Online

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Changing Address

Under Australian migration law, it is compulsory to notify the immigration department whenever anyone with a pending visa application (an application that has not been finalised) has changed or intends to change their address for more than 14 days.

It is also compulsory to notify the department when a new passport has been issued.  All visa applicants and visa holders in Australia must notify immigration that they have a new passport even if it is issued after their visa has been granted.

To let the government know that a new passport has been issued, or where a visa applicant has changed their address, there are two ways to advise the department of the changes.   You can use  Form 929 – Change of address and/or passport details which can be downloaded from the immigration website and sent by email or taken to your nearest immigration office. Alternatively, when an online visa application has been made, you can use your Immi Account.

There is no fee to update your passport or address details.

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Completing an Application Form

A translator outside Australia does not need to be accredited, but they must endorse the translation with their full name, address, telephone number, and details of their qualifications and experience in the language being translated.

If you do not know where to find a qualified translator in your country, you can contact the relevant Australian diplomatic mission or consulate for your to get a detailed list of approved translation services.

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Any document that is translated in Australia must be done by an accredited translator.  Translators and interpreters in Australia must be accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).  The cost of translating documents varies and the prices will be set by the translator.

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Unless the immigration department or an application form tells you otherwise, all supporting documents for an Australian visa application must be in English.

If you have any document which is not in English, you must also provide an official translation of the document.

 

 

 

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There are two ways that are acceptable for making an application for an Australian visa.  Most visas require the application to be made online, but there are some that require a paper application to be made.

If you are making a paper application for an Australian visa:

  • Answer every question truthfully.  If a question does not apply to you, you should write “Not Applicable” or “N/A” in the space provided.  If the application form is incomplete it may be returned to the applicant as an invalid application.  Worse still, the application may be refused.
  • If you do not know the answer to a question on the application, you should declare that you do not know or provide some further explanation is there is sufficient space on the form.
  • If your answer to a question will not fit in the space on the application form you should write your full answer on a separate piece of paper.  If you use another piece of paper, you should make it clear which form and which question your answer or additional information relates to.
  • If you do not know the date of a particular question on the application form you should write the date as “01/01/1900”.  This shows the immigration department that you cannot remember or do not know the correct date for that question.
  • If you want to provide more information about a question and the application form does not have enough room or does not ask the question, you can attach a separate piece of paper to explain the extra information you want to provide.  You should make sure that it is clear in what form and/or question the extra information relates to.

If you are applying for an Australian visa online:

  • To make an online application, you will need to create an ImmiAccount user profile on the Australian Government’s immigration department website.  An ImmiAccount is the only way to submit and manage online visa and citizenship applications.
  • After creating an ImmiAccount answer every question on the application form. If an answer to any question is incomplete or incorrect the application may be refused.
  • If you do not have an answer to a question, and there are no instructions for it on the electronic form you should write “Not Applicable” or “N/A” in the space provided.
  • Once you have correctly answered all of the questions you will be able to submit the application.  You will need to pay the visa application charge when the application is submitted.
  • In most cases, once the online application has been submitted, you will be able to upload any supporting documents that you have as part of your evidence for the visa.
  • You can upload additional documents to the application until the visa application has been finalised or withdrawn.

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Extending Visas

If you are in Australia and your current student visa will expire before you finish your course you will need to lodge a new student visa application.  It is not possible to extend a validity of your current visa, the whole student visa process must be followed again.  You should apply make your application at least 1 month before your visa expires.

To apply for a new student visa you will need to:

  1. Apply for a new Confirmation of Enrolment (CoE) from your education provider
  2. Apply to extend your Overseas Student Health Cover (OSHC), and then
  3. Apply to renew your student visa

You must provide copies of your new CoE and extended OSHC with your visa application.  It is recommended to apply for a new CoE at least 3 months before your visa expires.

Category: Extending Visas

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General Visa Application Questions

If you cannot make an application for your visa online using ImmiAccount or you must use a paper application you will need ensure that:

  • use the correct form for the type of visa you are applying for
  • provide your residential address
  • pay the required charge (where applicable) – the form will have instructions about payment
  • satisfy any other requirements (for example, you may have to be outside Australia to apply for the visa)
  • send or deliver your application to the immigration office as instructed by the specific visa application form.  If there aren’t any instructions you should contact the immigration departments general enquiries line for assistance

You must also make sure that you:

  • complete the application form in English
  • answer all questions truthfully – if you provide incorrect information or documents, your visa can be refused
  • provide originals or certified copies of any required documents unless the department advises otherwise
  • provide official translations of any document that is not written in English

 

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The Australian government’s ImmiAccount accepts all online visa and citizenship applications except for Electronic Travel Authority (ETA) visas.  Only passport holders of specific countries can apply for an ETA online.

 

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The requirements to provide police clearance certificates will depend upon what type of visa you will apply for.  Some visas don’t need a police certificate and some need them to be provided when the visa application is made.  Other visas don’t require a police certificate until after the application has been sent to the immigration department.

If police clearance certificates are required, they will need to be provided if any of the following circumstances exist:

  • If you are older than 16 years of age, and have lived for one year or more of the last 10 years in a country other than Australia
  • If you are older than 16 years of age, and have lived for one year or more in the last 10 years in Australia
  • If you have worked a year or more of the last 10 years for the same employer on a merchant ship, cruise ship, private yacht or an oil rig

 

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All medical examinations and health assessments for visas must be done by a service that is approved by the Australian government. In Australia, all health examinations must be carried out by Bupa Medical Visa Services.

Outside Australia, ‘Panel Doctors’ have been appointed to conduct medical examinations for the Australian visas.  Panel Doctors are approved and appointed by the Australian government. A list of panel doctors by country is available on the Department’s website at www.homeaffairs.gov.au. Applicants are responsible for arranging their health assessments and for paying the associated costs (the only exception is for some humanitarian visa applicants).

 

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In most cases, the visa application fee will not be refunded if the application has been refused. A refund will not be given if you:

  • decide that you want to change your mind and withdraw the application
  • claim it was a mistake to have applied after your application was unsuccessful
  • do not satisfy a criterion for the visa to be granted and it is refused

Refunds can be given in the following circumstances:

  • the application was unnecessary at the time it was made
  • the Department made an error or other mistake
  • when an applicant dies before a decision is made
  • payment has been made over the amount that was required

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If you are in Australia and your current student visa will expire before you finish your course you will need to lodge a new student visa application.  It is not possible to extend a validity of your current visa, the whole student visa process must be followed again.  You should apply make your application at least 1 month before your visa expires.

To apply for a new student visa you will need to:

  1. Apply for a new Confirmation of Enrolment (CoE) from your education provider
  2. Apply to extend your Overseas Student Health Cover (OSHC), and then
  3. Apply to renew your student visa

You must provide copies of your new CoE and extended OSHC with your visa application.  It is recommended to apply for a new CoE at least 3 months before your visa expires.

Category: Extending Visas

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A translator outside Australia does not need to be accredited, but they must endorse the translation with their full name, address, telephone number, and details of their qualifications and experience in the language being translated.

If you do not know where to find a qualified translator in your country, you can contact the relevant Australian diplomatic mission or consulate for your to get a detailed list of approved translation services.

Leave a Reply

Your email address will not be published. Required fields are marked *

Any document that is translated in Australia must be done by an accredited translator.  Translators and interpreters in Australia must be accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).  The cost of translating documents varies and the prices will be set by the translator.

Leave a Reply

Your email address will not be published. Required fields are marked *

Unless the immigration department or an application form tells you otherwise, all supporting documents for an Australian visa application must be in English.

If you have any document which is not in English, you must also provide an official translation of the document.

 

 

 

Leave a Reply

Your email address will not be published. Required fields are marked *

There are two ways that are acceptable for making an application for an Australian visa.  Most visas require the application to be made online, but there are some that require a paper application to be made.

If you are making a paper application for an Australian visa:

  • Answer every question truthfully.  If a question does not apply to you, you should write “Not Applicable” or “N/A” in the space provided.  If the application form is incomplete it may be returned to the applicant as an invalid application.  Worse still, the application may be refused.
  • If you do not know the answer to a question on the application, you should declare that you do not know or provide some further explanation is there is sufficient space on the form.
  • If your answer to a question will not fit in the space on the application form you should write your full answer on a separate piece of paper.  If you use another piece of paper, you should make it clear which form and which question your answer or additional information relates to.
  • If you do not know the date of a particular question on the application form you should write the date as “01/01/1900”.  This shows the immigration department that you cannot remember or do not know the correct date for that question.
  • If you want to provide more information about a question and the application form does not have enough room or does not ask the question, you can attach a separate piece of paper to explain the extra information you want to provide.  You should make sure that it is clear in what form and/or question the extra information relates to.

If you are applying for an Australian visa online:

  • To make an online application, you will need to create an ImmiAccount user profile on the Australian Government’s immigration department website.  An ImmiAccount is the only way to submit and manage online visa and citizenship applications.
  • After creating an ImmiAccount answer every question on the application form. If an answer to any question is incomplete or incorrect the application may be refused.
  • If you do not have an answer to a question, and there are no instructions for it on the electronic form you should write “Not Applicable” or “N/A” in the space provided.
  • Once you have correctly answered all of the questions you will be able to submit the application.  You will need to pay the visa application charge when the application is submitted.
  • In most cases, once the online application has been submitted, you will be able to upload any supporting documents that you have as part of your evidence for the visa.
  • You can upload additional documents to the application until the visa application has been finalised or withdrawn.

Leave a Reply

Your email address will not be published. Required fields are marked *

Under Australian migration law, it is compulsory to notify the immigration department whenever anyone with a pending visa application (an application that has not been finalised) has changed or intends to change their address for more than 14 days.

It is also compulsory to notify the department when a new passport has been issued.  All visa applicants and visa holders in Australia must notify immigration that they have a new passport even if it is issued after their visa has been granted.

To let the government know that a new passport has been issued, or where a visa applicant has changed their address, there are two ways to advise the department of the changes.   You can use  Form 929 – Change of address and/or passport details which can be downloaded from the immigration website and sent by email or taken to your nearest immigration office. Alternatively, when an online visa application has been made, you can use your Immi Account.

There is no fee to update your passport or address details.

Leave a Reply

Your email address will not be published. Required fields are marked *

The Australian Government specifies the price of all visas.  The cost of a visa is set by what is called the ‘Visa Application Charge’, or VAC.  The VAC is the set amount of money that must be paid for the visa application to be valid.

Depending on the visa that is applied for, the VAC could be made up of:

  • The first instalment which can consist of:
    • base application charge
    • an additional applicant charge
    • a non-internet application charge
    • a subsequent temporary application charge
  • The second instalment which is required for some classes of permanent visa and must be paid before the visa can be granted.

Visa application fees are not normally refundable if the application is refused or withdrawn before it has been finalised.

It is possible to get an estimate of most visas using the Immigration Pricing Estimator.

Category: Applying Online

Leave a Reply

Your email address will not be published. Required fields are marked *

In most cases, the individuals, businesses and Embark Migration can apply online for most visa and citizenship applications.  ImmiAccount, which is managed by the Australian Government lets users manage visa application supporting documents.

It is recommended that applications are lodged online when possible as this is usually the cheapest and most reliable way to ensure your application is securely submitted to the immigration officers to process your application.  It’s important to remember that all online applications will attract a surcharge which is specified by the Immigration Department and must be paid when the visa application fee is paid.

Category: Applying Online

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Your email address will not be published. Required fields are marked *

Getting a Visa Application Fee Refund

In most cases, the visa application fee will not be refunded if the application has been refused. A refund will not be given if you:

  • decide that you want to change your mind and withdraw the application
  • claim it was a mistake to have applied after your application was unsuccessful
  • do not satisfy a criterion for the visa to be granted and it is refused

Refunds can be given in the following circumstances:

  • the application was unnecessary at the time it was made
  • the Department made an error or other mistake
  • when an applicant dies before a decision is made
  • payment has been made over the amount that was required

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Medical Examinations and Health Checks

All medical examinations and health assessments for visas must be done by a service that is approved by the Australian government. In Australia, all health examinations must be carried out by Bupa Medical Visa Services.

Outside Australia, ‘Panel Doctors’ have been appointed to conduct medical examinations for the Australian visas.  Panel Doctors are approved and appointed by the Australian government. A list of panel doctors by country is available on the Department’s website at www.homeaffairs.gov.au. Applicants are responsible for arranging their health assessments and for paying the associated costs (the only exception is for some humanitarian visa applicants).

 

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Passports and Identity

No, not necessarily.  Firstly, you will enter as a permanent resident, which does not affect your current citizenship status. After four years you can apply for Australian citizenship but this is optional. The Australian Government allows dual-nationality, which means you can hold two passports, so you could retain your current passport and obtain an Australian passport as well. Having said this, you must check that your own country of citizenship allows dual-nationality, as this right must be reciprocal. If not, you will need to surrender your other passport in order to become a citizen.

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Police Certificates

The requirements to provide police clearance certificates will depend upon what type of visa you will apply for.  Some visas don’t need a police certificate and some need them to be provided when the visa application is made.  Other visas don’t require a police certificate until after the application has been sent to the immigration department.

If police clearance certificates are required, they will need to be provided if any of the following circumstances exist:

  • If you are older than 16 years of age, and have lived for one year or more of the last 10 years in a country other than Australia
  • If you are older than 16 years of age, and have lived for one year or more in the last 10 years in Australia
  • If you have worked a year or more of the last 10 years for the same employer on a merchant ship, cruise ship, private yacht or an oil rig

 

Leave a Reply

Your email address will not be published. Required fields are marked *

Submitting an Application

If you cannot make an application for your visa online using ImmiAccount or you must use a paper application you will need ensure that:

  • use the correct form for the type of visa you are applying for
  • provide your residential address
  • pay the required charge (where applicable) – the form will have instructions about payment
  • satisfy any other requirements (for example, you may have to be outside Australia to apply for the visa)
  • send or deliver your application to the immigration office as instructed by the specific visa application form.  If there aren’t any instructions you should contact the immigration departments general enquiries line for assistance

You must also make sure that you:

  • complete the application form in English
  • answer all questions truthfully – if you provide incorrect information or documents, your visa can be refused
  • provide originals or certified copies of any required documents unless the department advises otherwise
  • provide official translations of any document that is not written in English

 

Leave a Reply

Your email address will not be published. Required fields are marked *

The Australian government’s ImmiAccount accepts all online visa and citizenship applications except for Electronic Travel Authority (ETA) visas.  Only passport holders of specific countries can apply for an ETA online.

 

Leave a Reply

Your email address will not be published. Required fields are marked *

Using Registered Migration Agents

  • To provide migration advice in Australia, an agent needs to be registered with the Migration Agents Registration Authority (MARA). It’s a criminal act for unregistered advisers to provide such advice and the Government views this so seriously that such persons risk penalties of up to 10 years’ imprisonment. Migration agents providing advice outside Australia are not required to be registered and are not bound by the MARA’s stringent requirements.
  • No migration agent can guarantee that you will be 100% successful in your application. In fact it’s against the MARA’s Code of Conduct to make such a claim.
  • Migration agents are prohibited from implying that they have a special relationship with the Department of Immigration that will benefit their clients.
  • To find out whether the person offering you migration and visa advice is registered, you can search the Register of Agents on the MARA’s website.  If you don’t have access to a computer, you can obtain a hard copy of the register from MARA.  Another option is to ask them for their seven digit MARN – a registration number allocated by the MARA only to duly registered migration agents.

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It’s not essential to use a migration agent to move to Australia. However, it depends entirely on your ability to submit a successful application. Just like many people rely on the professional services of an Accountant to prepare their tax return, or a Solicitor to prepare their Will, a large majority of migrants prefer the comfort of having a professional migration agent attend to their visa related needs.

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Visa Application Status

  • The processing time for visa applications will vary according to the visa class you  apply for and the priority order in which applications are processed by the Australian Government.  The government regularly publishes updated information on the current processing time frames for each category of visa here.
  • Should you choose to use the services of Embark Migration, we’re able to provide you with an up-to-date and realistic estimate on how long your application will likely to take.
  •  Clients will be advised of any changes or delays, which may affect their visa application.

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Visa Processing Times

  • The processing time for visa applications will vary according to the visa class you  apply for and the priority order in which applications are processed by the Australian Government.  The government regularly publishes updated information on the current processing time frames for each category of visa here.
  • Should you choose to use the services of Embark Migration, we’re able to provide you with an up-to-date and realistic estimate on how long your application will likely to take.
  •  Clients will be advised of any changes or delays, which may affect their visa application.

Leave a Reply

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Work and Skilled Employment General Information

Embark Migration exclusively provides immigration advice and services and as such are not able to assist you in searching for a job in Australia. However, we are able to refer to you a number of organisations that provide this service. We’re also happy to liaise with any potential employers in relation to Employer Sponsored Visas and will do what we can to assist with this process.

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Work Visas

Embark Migration exclusively provides immigration advice and services and as such are not able to assist you in searching for a job in Australia. However, we are able to refer to you a number of organisations that provide this service. We’re also happy to liaise with any potential employers in relation to Employer Sponsored Visas and will do what we can to assist with this process.

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